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Attending a clinic during Covid

If we need to see you at one of our clinics, please wear a face mask to your appointment. Your child does not need to wear one.

We’ve taken steps to ensure that all our clinic buildings are safe, including installing perspex screens at reception desks and arranging seating so that people can keep a safe distance apart.

Health visitors are nurses or midwives who specialise in the health and development of pre-school children. Health Visitors offer clinics and support through our Family Centres across Hertfordshire. 

They offer confidential health advice and support to Hertfordshire residents, from pregnancy right through to your little one turning 5 years old.

Service information, self help, support and health advice for you, your baby and your family


How to get in touch with a health visitor

We’ll write to you when we’re ready to review your child. You can also:

  • find your health visiting team contact in your Red Book.
  • call the health visiting service on 0300 123 7572 to get advice over the phone.


What health visitors can help with

Whether it's at a home visit, over the phone or at a baby clinic, our health visitors can offer advice on:

  • post-natal depression
  • emotional support
  • your child’s growth and development
  • feeding your baby, including breast feeding and introducing solids.
  • healthy eating and exercise
  • staying safe and preventing accidents
  • behaviour difficulties (including sleeping, eating, potty training and teething)
  • immunisations
  • some medication prescriptions
  • common infections and skin problems in childhood
  • support for children with special educational needs and disabilities
  • domestic abuse.

Chathealth 0-5 text messaging service for parents and carers of 0-5 year olds

Get advice from our Health Visiting Team via the award-winning text messaging service for parents and carers of babies and children aged 0-5 yrs. All you need to do is text us on 07480 635164. The service is available Mon-Fri 9-5pm.

We can support you with a range of topics such as:

  • Child development
  • Toileting
  • Sleep
  • Parenting advice and support
  • Behaviour
  • Child health/safety
  • Breastfeeding/feeding/nutrition
  • Emotional health and wellbeing

This is not an emergency service. For urgent medical attention please contact your GP, NHS 111 or call 999.

Baby and toddler health clinics during Covid

We've launched a new way of working which is currently replacing the drop in-Baby and Toddler Health Clinics:

  • Parents can speak to a Health Visitor on 0300 123 7572 between 9am - 5pm, Monday-Friday. Our experienced team are on duty to answer your questions and concerns and will assess the needs of your young person and those of your family by phone / virtual platforms (WhatsApp video/Attend Anywhere) or face-to-face, where there is a specific need to do so.
  • Growth monitoring and health advice is available at specific ages/stages across Family Centres and community venues (please see information below). Where there are identified growth concerns these will be managed on an individual basis and according to your child’s needs. Please ring 0300 123 7572 to book an appointment with your Health Visitor.
  • Parents have access to support with any feeding issues via their Health Visitor and by calling 0300 123 7572.  More complex feeding issues will be referred to our specialist breastfeeding clinics and we also provide a breast pump loan service where needed.


Your health visitor will contact you...

We’ll write to you when we’re ready to review your child. 

Find out more about these baby reviews, including what happens at each review, what tests they'll carry out and what they'll talk to you about.

Health and development reviews during Covid

All Health and Development reviews are now offered face to face; you will be contacted by the Health Visiting service for your child’s appointment. For more information about your child’s health review, here is a short clip to explain how this review will help you and your child.

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